Effective Date: 7 August 2026
Sealab Productions Inc. ("Sealab," "we," "us," or "our") operates the website located at www.thesealab.com (the "Site") and provides related services for the configuration, quotation, and purchase of custom cabinetry components and furniture (collectively, the "Services"). These Terms of Service ("Terms") form a legally binding contract between you ("you" or "Customer") and Sealab. By accessing or using the Site or Services you agree to be bound by these Terms and by our Privacy Policy.
You must be at least 18 years old and capable of forming a binding contract to use the Services. You are responsible for all activity that occurs under your account credentials.
3.1 Quotations. Quotes are estimates based on information available at the time of request and may change prior to purchase. Sealab may limit or refuse quotation requests.
3.2 Orders. Custom orders cannot be cancelled or modified after 48 hours without our written consent and may incur additional fees.
3.3 Pricing & Taxes. Prices exclude applicable taxes, duties, and shipping. We reserve the right to correct errors.
3.4 Payment. All payments are processed through Stripe. We store only transaction status, not card data.
Local pick-up is the default method. Third-party shipping is available on request; delivery dates are estimates only.
Custom-made products are non-returnable. Eligible stock items may be returned within 30 days of receipt in original condition; you bear return shipping.
We automatically log IP addresses, browser/device details, pages visited, and click events to secure the Services, detect fraud, and generate aggregate usage statistics. Raw logs are retained ≤90 days before deletion or anonymisation. See §9 of the Privacy Policy for details. Use of the Services constitutes consent to this processing.
For signed-in customers, the Sealab Assistant's personalization is enabled by default and may learn concise, lasting cabinetry and workflow preferences from the customer's latest owned orders and clear preferences shared in Assistant conversations. Personalization does not authorize an order change, payment, or access to private information. You may review, remove, forget, or turn off personalization at any time from Profile > AI personalization. Our collection and use of this information is further described in the Privacy Policy.
We grant you a limited, non-exclusive, non-transferable licence to access and use the Site for legitimate business purposes. You may not:
Sealab retains all right, title, and interest in the Site, the Services, underlying software, and all content therein. Customer-supplied drawings, dimensions, and specifications remain your property; you grant Sealab a worldwide, royalty-free licence to use such content for manufacturing, support, and improvement of the Services.
We provide drawing packages generated from the same data that drives our production machinery, ensuring accuracy. Drawings shared by public link omit client information and may be viewed by anyone with the link fileciteturn2file0. You are responsible for verifying fit and finish before installation.
By submitting design ideas or feedback ("Submissions") you grant Sealab a perpetual, irrevocable, worldwide, royalty-free licence to use, modify, and incorporate the Submissions without obligation of compensation.
We may suspend or terminate your access at any time for violation of these Terms or to protect the security or integrity of the Services. Upon termination, outstanding payment obligations survive.
You will indemnify and hold harmless Sealab, its affiliates, officers, employees, and agents from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorney fees) arising from (a) your breach of these Terms, (b) your misuse of the Services, or (c) your violation of any law or third-party right.
THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SEALAB’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) US $500 OR (B) THE TOTAL FEES YOU PAID TO SEALAB FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS PRECEDING THE EVENT. IN NO EVENT WILL SEALAB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
15.1 Informal Resolution. Contact us first so we can try to resolve your concern.
15.2 Binding Arbitration. If not resolved informally, any dispute shall be settled by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The seat of arbitration shall be New York, NY.
15.3 Class-Action Waiver. YOU AND SEALAB AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.
If you believe content on the Site infringes your copyright, send a notice compliant with 17 U.S.C. §512 to: DMCA Agent, Sealab Productions, 63 Flushing Ave, Bldg 3 #1108, Brooklyn NY 11205, dmca@thesealab.com.
These Terms are governed by New York law without regard to conflict-of-laws principles. Subject to §15, exclusive jurisdiction lies with the state or federal courts located in New York County, NY.
We may modify these Terms at any time. Material changes will be posted on the Site at least 15 days before taking effect. Continued use after the effective date constitutes acceptance.
Entire Agreement; Severability; Assignment (you may not assign without consent; we may assign); Force Majeure; No Waiver unless in writing.
Sealab Productions Inc.
63 Flushing Ave, Bldg 3 Suite 1108, Brooklyn NY 11205
info@thesealab.com